Eco Premium Extended Coverage by GBS

Accidents will happen. Now you can retain the beauty and value of your newly purchased furniture for years to come. Relax...it's covered. Our partner, GBS, provides you with peace of mind and security against the unexpected. 

Benefits:

  • Expedited claim services provided by friendly and knowledgeable customer care specialists
  • GBS specialists provide care and maintenance tips for on-the-spot assistance
  • When service is needed, highly professional furniture craftsmen are dispatched to your home. 

Your protection plan will be automatically registered at the time of purchase. This service provides you with a shorter claim time if you need to report an accident. 

To file a claim:

  1. Contact GBS at 1-888-585-9488 or online at www.gbsent.com
  2. Have your furniture reciept and pre-registered protection plan document handy
  3. Answer some simple questions from one of our customer friendly agents.

What's Covered?

Your fabric product is protected against stains, dye transfer, household heat marks, and burns. Punctures and rips (excluding seams) are also covered. In addition, your product is covered if you experience failure of motor and associated components, breakage of frames, or breakage of mechanism.

Your leather product is protected against stains, dye transfer, household heat marks, and burns. Punctures and rips (excluding seams) are also covered. In addition, your product is covered if you experience failure of motor and associated components, breakage of frames, or breakage of mechanism.

While very durable, wood can sometimes become damaged after much use. GBS repairs or replaces your wood product should it suffer stains, dye transfer, household heat marks & burns. Your item is also covered should a specific incident result in cracking, bubbling, peeling of finish, or lifting of veneers. Mirror chipping, water or beverage marks, scratches or gouges are covered.

Lacks Extended Appliance & Electronics Protection Plan

For just pennies a day you can take comfort in peace of mind that your new product will continue to operate beyond the original manufacturer’s warranty period. Lacks Extended Appliance & Electronics Protection Plans are effective the day the original manufacturer’s warranty on your product expires. Our protection plans provide you with the same repair protection as the manufacturer’s warranty outlined in the owner’s manual of your appliance or electronic, in addition several premium benefits, for the duration of the extended period specified on your plan.

Benefits:
Buying a Lacks Extended Appliance & Electronics Protection Plan means you get the highest level of customer service, savings, and peace of mind in the event your product needs repair. Our technicians are professionally trained and authorized to repair your product. On-site service is also available.

What do you get?

You will not pay any out-of-pocket expenses for your repair. Unlike some protection plans that charge a deductible, your service plan covers all expenses related to repairing or replacing your product.

Lacks Repair Center is authorized to repair and service all the appliance and electronic brands that Lacks carries. Our Lacks Service Center Technicians receive on-going training and use the most up-to-date computers as well as state-of-the-art testing equipment needed to properly diagnose and repair your product.

There is no limit to the number of repairs throughout the life of your service plan. If it is determined by our repair experts that your product can no longer be repaired, it will be replaced with a new product of like kind and quality.

We want to make sure you are happy with your product. If your product fails and needs repair more than three times for the same reason (outside the manufacturer’s warranty), it will be replaced.